Your data
Delete your account.
Ozees, from Lumaria, LLC. You can delete your account and its data at any time, with or without the app.
In the app
Sign in, in the app or at Ozees on the web, open the You tab (Settings on the coach screens) and choose Delete my account. Type DELETE to confirm. It happens at once and signs you out. A coach with clients can do the same: the clients are removed at once and the account is deleted when their ninety days are up.
Without the app
Email contact@ozees.app from the address you sign in with and ask us to delete your account. We delete it within 30 days and tell you when it is done.
What is deleted
Every session, set, weigh-in, meal, photo, video and check-in you logged, your comments, your notification settings and the phones registered for notifications, your sign-in and your account. Export your history first from the You tab if you want a copy.
What is kept, and for how long
Your coach keeps one line saying an account was deleted and when, with none of your data. Copies in our database provider’s backups expire on their own schedule. A coach with clients keeps the account until the ninety days each client has to download their history are up, then it is deleted. The privacy policy has the rest.